Flatlay Packages and other digital work including custom work: Please contact me at ukflatlaygirl@gmail.com before paying for any service. We will discuss what you are looking for, pricing and timescale before I confirm which package or service you should purchase. Esperanza provides the safest way for me to take your payment for work through Stripe.

Physical purchases- photography prints, artwork and other physical purchase: For all ready made items such as prints, I aim to ship within 3 working days. Please see any store announcements for any updates to this policy. The full Esperanza policy including cancellations and returns info can be found here.

We use Royal Mail 2nd class to ship items. For one off higher price products we use the tracked service. Shipping cost is calculated based on the type of product and quantity.

Items are shipped using reused packaging where possible or sustainably sourced plastic-free packaging. Please reuse or recycle it when it arrives.